Rushing Marine Service, L.L.C.

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	Online Training: Frequently Asked Questions

	General Questions What is Rushing Marine's online training? Who is Rushing Marine? Where are they located? Why should I use Rushing Marine's online training services? Who uses Rushing Marine's online training services? What do the courses include? Do you provide customer specific training? I don't own a computer, does this mean I can't take a course? Do I have to be an expert in computers to take the online training? Why is enrollment different for security courses than safety courses?	Download a Cheat Sheet of Terms Download a Printable Version of FAQ Questions/Comments

	Pricing How much does it cost? Is there a discount for government agencies? How do I purchase a course? Can students purchase more than one course at a time? How do I pay for the training? Does Rushing Marine accept credit cards?

	Customer Service & Technical Support Is technical support included in the price of the training? How do I enroll a user that I have already purchased? Why does the lesson start over when I minimize or maximize the lesson toolbar?

	System Requirements Do I need to install anything? What are the system requirements for view the training?

	Course Information How do I login? What happens if I forget my username or password? How do I begin my course? What is the difference between a course, lesson, part and a lesson topic? What is a slide/content page? Do I have to take the lessons in order? What is considered a passing score on the review exercise? What if I don't pass an exercise? How long does a course take? Are the courses self-paced? Can I stop in the middle of a lesson? What if I have a question about the training during the course? Who is the Course Instructor? How long do I can to complete and/or access the course? What happens if I don't finish my course before my enrollment expires? What is a Certificate of Completion? How do I print my certificate? What is a Score Report? How do I print my score report? Will I get to comment on the course?